LETTER: Patient compliments Bryan Whitfield Hospital ER

To: Facility Administrator

RE: Emergency Room Service

My name is Rickey Terry. On February 22, 2014 I was brought to your facility for a laceration to my forehead that happened during a hunt in Livingston AL. I just wanted someone to know that from the time I met the intake personnel until I left, I was treated with the utmost professional attention that I’ve ever received. Everyone took the laceration (which looked bad) serious and wasted no time in getting me to the treatment room.

In this day and time, hospitals and especially emergency rooms get a lot of negative reviews about how long it took to see someone or the quality of care they received. I can say that Bryan W. Whitfield Memorial Hospital isn’t one of them.

My son who drove me from Livingston was very scared but felt at ease after we got there. I appreciate the care your facility gave me. I was a long way from home and knew nothing about your facility. I just want to make sure that Dr. Schuller, the intake staff, technicians and nurses know that they did a great job and that it’s appreciated.

Sincerely,

Rickey D. Terry

Posted at the author’s request